Mentoring Commitments
(a) By entering into this agreement, you commit to a minimum of 12 weeks of Mentoring, starting from your initial session date or start date. This is a commitment of
(b) MPC Pty Ltd undertakes to furnish you with online group mentoring with the MPC team. for group mentoring and access to the MPC platform which includes all courses.
Fees & Payment
(a) In consideration for the services provided by MPC Pty Ltd, you agree to remit $250 AUD per week.
(b) To facilitate timely payments, you are required to complete our direct debit authority form, thereby granting MPC Pty Ltd the authorization to deduct the weekly agreed-upon amount from your preferred payment method (credit card or bank account). Mentoring services will only commence upon receipt of a valid payment.
(c) MPC Pty Ltd reserves the right to reasonably decline providing mentoring services if the required fees have not been settled.
(d) It is important to note that MPC Pty Ltd does not impose fees for missed payments.
Actions and Expectations
(a) You will only gain momentum in your mentoring series if you undertake agreed actions between mentoring sessions.
(b) You agree to perform all actions set for you between sessions and advise me with as much notice as possible if they are not going to be completed.
(c) You will not hold me responsible for not achieving (in whole or part) any of your goals and recognise that outside of mentoring sessions your stated actions can only be carried out by yourself.
Mentoring methods
You acknowledge that the mentoring series may be personally challenging and give rise to feelings such as frustration and feeling challenged.
You will not hold me liable for any loss or cost incurred by you in the event of mental, physical or emotional stress or distress caused directly or indirectly in relation to your mentoring series.
You will indemnify me and the MPC team in the event of any such claim.
Communication
(a) We welcome you to initiate communication via email and through the Meldrum Performance Coaching App. Please utilise this platform as the primary method of contact.
(b) Please post any questions you have on the Meldrum Performance Coaching Membership site under the corresponding module .
(c) Our team will respond to your email within 24 hours Monday to Friday.
(d) Please do not text via Messenger as these may not be responded to.
Contact Information
(a) Paul’s Contact:
For any communication with Paul, please use email only.
Email address: [email protected].
(b) Team Contact:
For any course related, finance, membership or cancellation queries, please contact our team via email.
Email Address: [email protected].
(c) Membership site can be utilised to contact the MPC team.
(d) Communication Protocol Response Time Expectation: Our team commits to responding to your email within 24 hours from Monday to Friday.
(e) Kindly refrain from sending text messages via Messenger, as responses may not be guaranteed.
(f) This outlines the methods of communication for various purposes and the expected response time.
(g) By adhering to these guidelines, we aim to ensure effective and timely communication between Meldrum Performance Coaching and its members
Intellectual property
(a) You have no right to use or reproduce any of the processes, techniques, presentation, coursework, methodologies or materials used by me in your mentoring series, outside your mentoring series. You must not at any time reproduce materials given to you except for your own personal use.
Confidentiality
(a) All matters discussed between us whether in person, via video or email, remain fully confidential. I keep and dispose of your records in accordance with appropriate privacy laws.
Cancellation and Rescheduling
(a) Your session time is reserved especially for you with preparation for your session done by me ahead of time. I value our time together and know you will too by respecting and keeping your appointment.
(b) We understand that sometimes things do arise and you may need to reschedule or cancel your session. I do not charge cancellation fees for this however if you do not show to your session, the full fee will be charged and you will forfeit the session.
Session Timing
(a) Each of your mentoring sessions will go for an hour unless specified prior.
(b) It is rare for me to run late for your session. If this does occur I will endeavor, with your permission, to extend your session time.
(c) If you arrive or run late for your session please be aware that due to other appointments or commitments, it is unlikely that I will be able to extend your session time. If you are going to be more than 10 minutes late for your session it is greatly appreciated if you could please let me know this with as much notice as possible.
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